Escalations Lead, Customer Service & Help Desk
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-07-07
Listing for:
Sharecare
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Sharecare is looking for a Customer Service – Escalations team member in Tallahassee, Florida. This role involves handling escalated member concerns, supporting the Customer Service Team, and identifying training opportunities. Applicants should have at least 2 years of call center experience and strong communication skills.
As part of a team dedicated to improving customer experiences, you will research inquiries and provide resolutions through various channels. Join us in making high-quality care accessible and affordable.
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