QA Manager: Customer Experience Lead
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-07-21
Listing for:
Aksarben Heating, Air Conditioning, Plumbing
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Unique Services in partnership with American Residential Services is seeking a Quality Assurance Manager in Manassas, VA to lead escalated customer issue resolution and protect the ARS brand. You will work cross-functionally with operations, sales, and customer service to improve the customer experience and retention.
The role emphasizes strong communication, judgment, and proactive problem-solving. Competitive benefits and a path to ensure service excellence are available.
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