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Guest Service Agent: Elevate Front Desk Experience
Job in
Port Everglades, Broward County, Florida, USA
Listed on 2026-08-09
Listing for:
HHM Hospitality
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
HHM Hotels is seeking a Guest Service Agent to warmly greet guests, handle check-ins, register guests to rooms, process payments, and manage reservations. The role involves using the PMS system, addressing guest requests promptly, and maintaining high levels of customer satisfaction.
Ideal candidates have a High School diploma or equivalent and prior customer service experience. Knowledge of PMS systems is preferred, with a focus on safety and teamwork across the front desk and hotel operations.
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