More jobs:
Regulatory Specialist II - 79000277
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-08-13
Listing for:
DGS Office of External Affairs
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Clerical -
Government
Job Description & How to Apply Below
A Regulatory Specialist II with the Department of Business and Professional Regulation's Customer Contact Center answers incoming calls from the public regarding licensing status, requirements, and fees for various regulated professions. The position provides general information and escalates complex matters as needed while maintaining accurate records in the department's systems.
Key qualifications- At least one year of experience verbally relaying and communicating information to the public
- Experience working in a professional office environment
- Ability to understand and explain statutes, rules, and regulations
- Computer skills and knowledge of licensing database and document imaging systems
- Ability to handle complaints and deal with the public in a courteous and professional manner
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