Front Office Hero - Siesta Key

We are Gulf Coast Property Management (GCPM) and we assist property owners and investors with the business of renting their rental homes. We bridge the gap between property owners, residents, and guests by providing professional marketing, leasing, and management services on their behalf. We are passionate about what we do and about expanding our customer base.
Gulf Coast Association Management (GCAM) is our community association management division that focuses on the management of community association in Florida that fall under Fl Statute 718/720.

Saturday–Tuesday, 9:00 AM–5:00 PM

Pay Range: $23–$25/hr.

At Gulf & Bay Club Bayside, our Front Office Hero is more than the person at the front desk. This is the steady, welcoming presence that helps guests feel cared for, owners feel confident, and the entire property feel connected.

The hero we need is someone who understands that every call answered, every reservation confirmed, every work order followed up on, and every guest interaction handled with care helps create the kind of experience people remember.

This person brings heart, professionalism, follow-through, and the confidence to step into busy moments with a positive attitude and a solutions-focused mindset.

If you take pride in helping people, creating calm out of chaos, and being the person others can rely on, then you may be exactly who we are looking for.

We will train you on our systems, processes, and procedures, but the right hero already brings something we cannot teach: a genuine desire to serve, a commitment to doing things well, and the ability to make people feel supported from the moment they walk through the door.

This hero is dependable, detail-oriented, compassionate, and driven by the belief that excellent service is built one thoughtful action at a time.

As part of a small team, your work will matter every day. You will help shape first impressions, solve problems before they grow, support the people around you, and play a meaningful role in the continued success of Gulf & Bay Club Bayside.

Based in Siesta Key
, on property at Gulf & Bay Club Bayside
, you will be responsible for providing expert guidance, high level service, and oversight to our vacationing guests. The right person will play a pivotal role in providing a local presence, processing and managing Vacation Rental Reservations, submitting work orders, and performing inspections, as needed, in our rentals. Additional responsibilities will include coordinating various tasks and responsibilities with property managers, maintenance staff, inspectors and owners as needed.

Gulf & Bay Club Bayside is a Siesta Key community known for its coastal setting, strong ownership base, and welcoming guest experience.

This is an opportunity to step into a highly visible, on-site position at a true resort environment… where association management, guest experience, and operational execution all intersect.

• Create exceptional moments through service, communication, and follow-through.
• Be the first warm welcome and trusted point of contact for guests, owners, vendors, and team members by responding promptly, professionally, and with genuine care.
• Guide guests through the reservation process with confidence, clarity, and hospitality so their experience feels smooth before they even arrive.
• Coordinate availability, rates, special requests, and reservation details with property managers to help turn everyday tasks into a seamless, memorable guest experience.

• Provide Exceptional Customer Service to guests by addressing inquiries, concerns, and special requests promptly and courteously.
• Assist quests with pre-arrival preparations, including providing directions, check-in instructions, and recommendations for local attractions, and amenities.
• Promptly open and follow up on work orders for guests that walk into the office with issues.
• Handle guest feedback and complaints professionally, aiming to resolve issues promptly and satisfactorily.

• Maintain clear and effective communication with…