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Public Service Concierge: Customer Support Advocate
Job in
Hall City, Glades County, Florida, USA
Listed on 2026-09-04
Listing for:
City of Germantown, TN
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
The City of Germantown is seeking a customer service–oriented individual to serve as the first point of contact for non-emergency inquiries. You will gather information, create work orders, dispatch to departments, and ensure follow-up on requests.
Responsibilities include handling walk-in customers, cashiering, providing city information, and maintaining knowledge of policies and procedures across departments.
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