Customer Service & Inside Sales Support Representative

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Full Time Clerical Tallahassee, FL, US

Interior Exterior Building Supply
, a leading commercial and residential building material supplier in the Southeast, is looking for a Customer Service & Inside Sales Support Representative to join our team in Tallahassee, FL
!

Our Customer Service team is at the center of our branch operations. You’ll be the person customers can count on when they call or walk through the door—helping with orders, answering questions, coordinating deliveries, and making sure their needs are taken care of from start to finish.

This is not a cold-calling or commission-based sales position. Instead, you’ll work directly with customers and alongside our Outside Sales Representatives and Branch Management to keep orders moving and provide outstanding service.

If you’re a people person who is organized, responsive, dependable, and enjoys solving problems
, this could be a great fit.

• Welcome and assist commercial and residential customers who visit the branch
• Answer incoming customer calls and assist customers with questions, orders, and requests
• Enter customer orders accurately into our computer system
• Provide customers with product information, pricing, order status, and availability
• Assist Outside Sales Representatives and Branch Management with customer orders and requests
• Coordinate customer deliveries and communicate delivery information to customers
• Follow orders through the shipping and delivery process
• Communicate with warehouse, shipping, delivery, purchasing, and other departments to ensure customer needs are met
• Resolve customer questions and issues quickly and professionally