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Front Desk Operator

Job in Tallahassee, Franklin County, Florida, 32318, USA
Listing for: Smile Works PLLC
Full Time position
Listed on 2026-07-08
Job specializations:
  • Dental / Dentistry
    Dentistry / General Dentist
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
Location: Tallahassee

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Job Post Summary

Position:
Front Desk Operator
Date Posted:
August 1, 2024
Pay:
From $18.00 per hour
Job Type: Full-time

Work Location:

In person

Job Description

Smile Works Children’s Dentistry & Orthodontics is seeking an energetic, compassionate, and detail-oriented Front Desk Operator to join our growing team. This role is ideal for a professional who enjoys working with children and families and thrives in a fast-paced dental environment.

As the first point of contact for our patients, you will play a critical role in shaping the Smile Works experience. We are looking for someone with strong operational awareness, excellent communication skills, and prior experience in a dental, orthodontic, or pediatric practice.

At Smile Works, we are committed to delivering exceptional care and service. If you are enthusiastic, patient-focused, and motivated to grow with a high-performing practice, we would love to meet you.

What Smile Works Offers
  • Competitive base pay
  • Performance-based bonus programs (role-specific)
  • Growth and advancement opportunities
  • Comprehensive benefits package, including:
  • Health insurance
  • In-house dental program
  • Paid time off (PTO)
  • Holiday pay
  • 401(k) with matching
  • Direct deposit
  • Employee discounts
Key Responsibilities
  • Serve as the welcoming first point of contact for patients and families
  • Deliver exceptional customer service in person and over the phone
  • Support efficient front-office operations to meet performance goals
  • Demonstrate strong teamwork and leadership skills
  • Accurately implement and follow office policies, procedures, and directives
  • Assist in maintaining a smooth, organized, and patient-centered office flow
Qualifications & Requirements
  • Proven track record of excellent customer service
  • Minimum of 2 years of experience in a fast-paced dental office (preferred)
  • Experience in group dental, orthodontic, or pediatric practices preferred
  • Knowledge of dental insurance plans and verification processes
  • Strong communication, organization, and multitasking skills
Schedule
  • 8-hour shifts
  • Monday through Friday
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