Technical Trainer
Listed on 2026-03-03
-
Education / Teaching
job summary:
Experience, Duties, and Responsibilities
-Technical Trainer
Required experience:
- Minimum of three years of experience developing instructor-led and computer-based training.
- Experience writing technical instructions.
- Minimum of three years of experience working with Articulate Storyline 360.
Preferred Experience:
- Experience with knowledge base software.
- Experience with Adobe Creative Cloud.
Required
Duties and Responsibilities:
- Develop and revise instructor-led and computer-based training using a variety of instructional
methods.
- Create and edit content for work instructions (user guides).
- Conduct research and analysis to evaluate system and procedural changes and their impact to
instructional materials.
- Coordinate activities with operational and support processes and the OPT unit team members to
ensure documents are accurately and timely created or revised.
- Coordinate review and approval of training documents with the team leads, Revenue Program
Administrators, operational processes, and Program senior management.
- Identify key information from subject matter experts, existing procedures, work instructions and
training materials, course evaluations and feedback documents to create or revise easily
understood, engaging instructional material.
- Demonstrate proficiency in the appropriate use of grammar, punctuation, spelling, plainlanguage,
and logical content flow to develop creative course content.
- Follow Department and Operational Procedures and Training unit standards for the development,
review, and approval of instructional material.
- Demonstrate proficiency in the use of training development applications to include but not limited
to Power Point and Articulate Storyline 360.
- Create measurable course objectives, meaningful course interactions and quizzes that align with
those objectives.
- Coordinate with team leads to publish instructional material.
- Provide quality assurance and technical assistance in the development and revision of
instructional materials.
- Follow established plans and processes. Provide recommendations for updates as requested.
- Attend and document meetings related to assigned projects. Schedule and lead meetings and
provide agendas, presentations and minutes as requested.
- Convey project information to Child Support Program staff, contractors and other partners as
requested, to include sharing specific skills and unique knowledge required to develop instructional
material for the Child Support Program.
EDUCATION/CERTIFICATIONS
- Education - bachelor's degree or certification in Instructional Design or other related field, or equivalent work experience.
location:Tallahassee, Florida
job type:
Contract
salary: $50 - 55 per hour
work hours: 8am to 5pm
education:
Bachelors
responsibilities:
Required Duties and Responsibilities:
- Develop and revise instructor-led and computer-based training using a variety of instructional
methods.
- Create and edit content for work instructions (user guides).
- Conduct research and analysis to evaluate system and procedural changes and their impact to
instructional materials.
- Coordinate activities with operational and support processes and the OPT unit team members to
ensure documents are accurately and timely created or revised.
- Coordinate review and approval of training documents with the team leads, Revenue Program
Administrators, operational processes, and Program senior management.
- Identify key information from subject matter experts, existing procedures, work instructions and
training materials, course evaluations and feedback documents to create or revise easily
understood, engaging instructional material.
- Demonstrate proficiency in the appropriate use of grammar, punctuation, spelling, plainlanguage,
and logical content flow to develop creative course content.
- Follow Department and Operational Procedures and Training unit standards for the development,
review, and approval of instructional material.
- Demonstrate proficiency in the use of training development applications to include but not limited
to Power Point and Articulate Storyline 360.
- Create measurable course objectives, meaningful course interactions and quizzes that align with
those objectives.
- Coordinate with team leads to publish instructional material.
- Provide quality assurance and technical assistance in the development and revision of
instructional materials.
- Follow established plans and processes. Provide recommendations for updates as requested.
- Attend and document meetings related to assigned projects. Schedule and lead meetings and
provide agendas, presentations and minutes as requested.
- Convey project information to Child Support Program staff, contractors and other partners as
requested, to include sharing specific skills and unique knowledge required to develop instructional
material for the Child Support Program.
qualifications:Required experience:
- Minimum of three years of experience developing instructor-led and computer-based training.
- Experience writing technical…
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