Assistant Vice President Student Success and Academic Engagement

Position: Assistant Vice President for Student Success and Academic Engagement
Location: Saint Leo

** Duties and Tasks:
** Establish and monitor performance metrics, service expectations, and student experience indicators to evaluate the effectiveness of the one-stop model.

Perform other related duties as required.
** REQUIRED

KNOWLEDGE, SKILLS AND ABILITIES:

** Knowledge:
Minimum of five years of progressively responsible experience administering academic advising, academic support services, retention initiatives, or student academic success programs within an academic affairs or related academic support environment.

Significant relevant leadership experience in areas such as academic advising, academic support, student success initiatives, retention and persistence strategy, learning support services, or similar academic-support functions with demonstrated progressive management responsibility.

Demonstrated ability to use data analytics, assessment, and evidence-based practices to strengthen student success outcomes. Experience collaborating with academic departments, faculty, and administrative offices to improve student progression and degree completion.

Skills:

Excellent communication skills, including the ability to listen effectively, build consensus, and keep constituents informed of policies, plans, and institutional vision. Demonstrated ability to extract, analyze, and interpret student success data to identify trends, risks, and opportunities for targeted interventions.

Experience administering and optimizing AI-driven student support tools, including managing content, monitoring performance, and improving response quality for platforms like the Leonova student success chatbot.

Abilities:
Demonstrated ability to work cooperatively with key stakeholders and constituent groups and foster the spirt of engagement.

Demonstrated ability to develop effective programs and services. Ability to use technology to analyze data, manage projects, and facilitate decision-making.

Ability to use all products in the Microsoft Office Suite including Work, Excel, and PowerPoint. Ability to balance many tasks and responsibilities simultaneously. Ability to excel in a customer-centric culture. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess.
The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position.  Employees may be directed to perform job-related tasks other than those specifically presented in this description.  

Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.  What it’s Like to Work Here:
Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world.  Thank you for your interest in joining the Saint Leo PRIDE!#

Top Workplace Each year from 2012 to 2016, Saint Leo University was named one of Tampa Bay’s Top Workplaces by the
* Tampa Bay Times*.# One of the Top-Ranked Universities in Florida One of the top-ranked universities in Florida, Saint Leo is a Catholic, liberal arts school serving learners of all faiths.### We are traditional, but we are cutting edge Established in 1889 by the Order of Saint Benedict of Florida, the university seeks balanced growth in mind, body and spirit for all members of our community.

Saint Leo has grown from a peaceful campus in the rolling hills of Central Florida to an institution of…