Library Services Coordinator-Woodville Branch Library

Library Services Coordinator

General Description of Duties
Library Services Coordinators oversee a department or branch of the Leon County Public Library. The purpose of this position is to produce highly responsible professional work in library administration and supervise high-quality library services. The person in this position oversees the operations, maintenance, and services of the branch or department they are assigned, may supervise two or more full‑time equivalent employees, assure proper staff coverage for services and programs, be Person in Charge for the day at different locations, contribute to collection maintenance activities, and assist in staff coverage at different library locations.

They serve on the Library’s Management Team and other committees or teams as assigned, and uphold the mission and values of the library system by following library policies and procedures while providing excellent customer service to all internal and external customers.

Manages a branch library. Ensures that prompt and courteous library service is provided to the public; troubleshoots and resolves difficult problems involving the circulation of library materials; performs all circulation functions accurately and efficiently; oversees facility management of the branch library, including maintenance, resolution of security issues, use of program rooms, and opening and closing the facility. Responsible for the safety of staff and patrons each day.

Prepares weekly deposit reports, monthly statistical and narrative reports, and budgets as needed; handles all problems and resolves issues; makes decisions based on unique situations; continuously evaluates services offered at the branch and works with the Library Services Manager to modify and improve services, implement new technology, expand offerings, rearrange materials, and make collection development recommendations.

Initiates and or recommends personnel actions, including hiring, promoting and disciplining; creates performance standards, job descriptions, and work procedures for staff; assists and trains staff in the operating system, circulation functions, policies and procedures; communicates continuously with employees; provides ongoing training and ensures county library policies and procedures are followed; assists staff in resolving work problems to ensure excellent public service;

empowers staff to make decisions related to their areas of responsibility; ensures staff maintains current training and participates in further learning.

Responsible for creating an optimal experience for patrons when they interact with library services, resources, and staff. Responds to patron suggestions, comments, and complaints. Maintains awareness of patron use of library resources and facilities to help ensure the library meets patron needs and interests. Periodically works the public desk to stay in touch with the community, and ensures the automatic answering system is up to date, including liaison to OIT for changes in hours and auto‑attendant functionality.

Develops and implements programs for all ages according to the Library System’s annual plan goals and local community needs. Develops community contacts to enhance programming. Provides readers guidance and reference services. Assists patrons of all ages with requests for information by telephone, in person and electronically, drawing on library resources system wide and the expertise of other staff. Instructs patrons on the use of electronic, print and other formats of library and information resources including the online library catalog, Internet and databases;

provides informational and reference assistance to home schoolers and other learners. Promotes class visits from area schools through contacts with school media specialists and speaking at local school organizations. Represents the Library system at programs and events in the community.

Serves on Library Management Teams; assists in the development of policies and procedures…