Student Assistant | Center Academic Resources And Support

Position: STUDENT ASSISTANT | CENTER FOR ACADEMIC RESOURCES AND SUPPORT
Location: Norland

Peer Tutors assist students in learning concepts and skills related to course-based learning. Peer Tutors are an essential part of the Academic Affairs mission to retain students through formal peer interactions in the University’s academic safety net.

Essential Functions:

Assist students by providing tutoring in the subject area for which he/she is qualified.

Review class material with students by discussing strategies and working solutions to problems or reviewing other assignments.

Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.

Assess students’ progress throughout tutoring sessions.

Serve as a collaborative member of the DASS team.

Attend all required orientation session, trainings, meetings, and evaluation-related Peer Tutor duties.

Assist all users in the Skills Lab by answering any questions they may have, researching information or using online help Ensure the security of the lab (may sometimes include the opening and closing of the lab)
Maintain awareness of all inventory and supplies and prevent theft or destruction of hardware and software.

Maintain the cleanliness and overall appearance of the lab.

Aid students with computer-type questions regarding applications such as Microsoft Word, Excel, and PowerPoint.

Report all hardware/software problems to the staff or FMU IT Helpdesk to ensure quick resolution and maintenance.

Adhere to all policies and procedures as stated in the Florida Memorial University Student Handbook and those issued by Information Technology.

Required

Knowledge, Skills and Abilities:

Report to work in a timely manner utilizing the log-in and log-out system.

Work independently or collaboratively

Maintain order in the lab at all times.

Demonstrate a courteous and willing disposition at all times.

Possess strong interpersonal, communication, and organizational skills and have the ability to deal effectively with all users, including students, faculty, staff, and administrative officers.

Effectively manage a frequently changing workload and work  able to deal with situations in a calm, professional manner, and perform functions and duties

Ability to handle information of sensitive and confidential nature in the utmost professional manner. Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.

Effective analytical and decision-making skills. Excellent communication (oral and written), organizational, and time management skills. Effective interpersonal skills and ability to work with diverse constituents.

Attention to detail and adaptability to a changing environment is extremely important as well as dependability.

Moderate physical activity. Requires handling objects of average-weight up to fifty (50) pounds or standing and/or walking for more than four (4) hours per day.

Minimum Requirements:

Must be matriculating toward a degree at Florida Memorial University student.

Must have a 3.0 cumulative GPA or higher.

Must be patient and have a strong desire to help students.

Must help students to solve problems and learn strategies;
Never simply provide answers.

Must be friendly and courteous to all students, faculty, and staff.

Must be able to speak in front of groups and work well in teams.

Preferred Recommendation from a FMU professor.

Florida Memorial University is an Equal Employment Opportunity Employer.