Service Manager

Overview

When you’re an Orkin Service Manager, you’re a quality‑control leader ensuring top‑notch service as part of the industry’s leading pest‑control brand with almost 125 years of experience.

You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay, a 401(k) program, and opportunities to volunteer and give back. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver peace of mind to our customers.

With Orkin’s award‑winning training program you’ll receive all the tools and technology you need to succeed
. No industry experience required. Pests keep coming back, making our industry recession‑resistant.

• Lead a service operation upon completion of paid training.
• Motivate the service team to consistently deliver world‑best service, prioritizing safety.
• Conduct yourself with professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent.
• Train and develop Orkin Pros through hands‑on management.
• Lead training meetings.
• Oversee the Orkin Pro Ride‑A‑Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed action, and outstanding empathetic service.
• Champion innovation by supporting the team in adopting new products, services, and technology.
• Monitor scheduling, routing, and inventory to drive efficiencies and productivity.

• Competitive earnings and a company vehicle with gas card.
• Company‑provided iPhone and iPad with sales software.
• Comprehensive benefits package, including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match and employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts, tuition reimbursement, and dependent scholarship awards.
• Industry‑leading, quality, comprehensive training program.

• You’re seeking a career with potential in a reliable, recession‑resistant industry.
• You have a service‑oriented mindset that builds loyalty and trust with customers.
• You hold yourself responsible to commitments.
• You value being part of a team.
• You want to keep learning, improving, and developing as a leader.
• You want to join a company that supports the community.
• You want a career with a purpose at a mission‑driven company that values
  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation

• Sales experience preferred.
• High school diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with clients.

• Safely use a ladder within manufacturer weight capacity.
• Occasionally lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb or balance and stoop, kneel, crouch, or crawl.
• Wear PPE, sometimes requiring an OSHA‑compliant respirator.
• Willing to work in various weather conditions.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.