Field Services Specialist -III

Overview

Field Services Specialist I-III at SECO Energy performs energy assessments for residential and small commercial customers, conducts meter testing and high-usage inquiries, and supports solar interconnection and energy conservation programs. The role includes on-site and phone-based assessments, member counseling on energy usage, and coordination with the department to improve energy efficiency and service delivery.

• Perform on-site and phone-assisted residential and small commercial energy assessments; analyze results and prepare related reports and correspondence.
• Conduct meter testing, metering exchanges, high-usage investigations, and diagnostic activities; document findings and coordinate service orders as needed.
• Provide counseling to members regarding energy usage, operational improvements, and potential energy conservation measures.
• Assist with solar assessments and solar interconnection readiness; participate in related inspections and program administration.
• Support energy programs, rebates, surge protection equipment administration, and related customer outreach.
• Communicate technical information clearly to diverse audiences and promote cooperative programs and energy conservation initiatives.
• Maintain thorough documentation and records; plan and organize work to meet deadlines; use applicable Microsoft Office and corporate information systems.

Education

• Minimum:
  High School or GED
• Preferred: 2-year associate degree in Electrical Engineering, Construction, Conservation, or related field

Certifications

• Must maintain and renew certifications as obtained; preferred certifications for field Specialist I-III where applicable (Residential/Commercial Energy Assessments, FSEC Residential Energy Auditor, BPI Building Analyst, etc.).

Experience

• Field Services Specialist I:
  Minimum 2 years in electric utility or related energy conservation field.
• Field Services Specialist II:
  Minimum 3 years as a residential/commercial energy auditor; experience in electric utility field work preferred.
• Field Services Specialist III:
  Minimum 5 years as a residential/commercial energy auditor; experience with energized services preferred.

Other Requirements

• Proficiency with office equipment; ability to work irregular hours and travel as needed; valid Florida driver’s license with acceptable driving record.
• Extensive driving and field work in various environments; capability to perform field inspections in attics, basements, crawl spaces; ability to lift up to 10 pounds routinely; travel to all service territory locations.
• Normal work hours typically 7:30 am–5:00 pm, Monday–Friday; willingness to travel for programs and community engagements.

Field Services Specialist I

• Energy Assessments & Conservation Analysis: collect and analyze data for energy assessments; prepare reports; perform thermal imaging studies; assist with energy usage calculations and recommendations.
• Member Interaction: respond to inquiries via phone, internet, or in person; educate members on meter testing results and energy-saving opportunities.
• Field Services & Program Support: perform high-usage investigations; administer single-phase meter testing; conduct solar assessments; present to external groups to promote SECO programs.

Field Services Specialist II

• Energy Assessments & Conservation Analysis;
  Energy calculations and financial impact analysis; renewable energy and solar services; documentation and reporting; confidentiality and professional conduct.
• Member Support & Education;
  Field Equipment Testing & Installation;
  General and Renewable energy program support.

Field Services Specialist III

• Advanced energy assessments; meter testing; high-usage investigations; solar and renewable energy services; public engagement and education; documentation and technical systems proficiency.

This description is intended to indicate the kinds of tasks and levels of work difficulty required and may be adjusted as needed. The role may involve additional duties and interdepartmental collaboration.

Office and field work with exposure to weather, uneven terrain, and required field inspections in attics, basements, crawl spaces. Regularly lifts and moves up to 10 pounds; continuous use of motor vehicle; variable noise levels depending on location.

SECO Energy is an Equal Employment Opportunity employer. We participate in E-Verify. All employment decisions are made without regard to age, race, color, religion, sex, national origin, marital status, veteran status, disability, genetic information, or any other status protected by law. Reasonable accommodations for disability in the application process may be requested via  or .

* This posting will be closed at SECO Energy discretion. Sumter Electric Cooperative is a not-for-profit electric distribution cooperative serving seven Florida counties.