Client Service & Delivery Lead – Water

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Jacobs is seeking a dynamic and results-driven Client Service & Delivery Lead to support water and infrastructure clients in the Sarasota area, throughout Florida, and across the Americas. This senior leadership role will work collaboratively across Jacobs' Consulting, Design-Build, and Operations & Maintenance and Facilities Management (OMFS) businesses, providing client service leadership, project delivery support, and strategic growth initiatives.

The successful candidate will serve as a trusted advisor, seller-doer, and project leader, helping clients solve complex water and infrastructure challenges while expanding Jacobs' presence with municipalities, utilities, and contractor partners. The role combines hands-on project delivery with business development, client relationship management, and delivery oversight throughout planning, design, and construction.

• 50% Consulting
• 25% Design-Build
• 25% Operations & Maintenance / Facilities Management (OMFS)

• Developing and maintaining strong relationships with municipal and utility clients.
• Advising and supporting project delivery and project management across consulting, design-build, and OMFS projects.
• Identifying and pursuing new business opportunities while supporting strategic growth initiatives.
• Advising multidisciplinary teams during planning, design, construction, and operational phases.
• Collaborating with Jacobs teams across service lines to deliver integrated solutions that provide value to clients.
• Supporting proposal development, client engagement activities, and pursuit strategies.
• Serving as a trusted client advisor and helping clients navigate complex infrastructure, operational, and regulatory challenges.

Jacobs' OMFS business serves public agencies and private-sector clients through water and wastewater utility operations and maintenance, facilities management, public works, and municipal services. Jacobs has delivered O&M services for government and industrial clients for more than 40 years and currently operates more than 300 water and wastewater treatment facilities worldwide.

In addition, Jacobs brings more than 30 years of design-build experience in Florida, partnering with municipalities and utilities to deliver critical water infrastructure projects. Through an integrated Progressive Design-Build (PDB) approach, Jacobs delivers projects with a focus on collaboration, transparency, innovation, and shared accountability.

Consulting, Design-Build, and OMFS are all critical components of Jacobs' growth strategy, and this role will play a key part in strengthening client relationships, driving business growth, and ensuring successful project delivery across all three markets.

• Provide strategic oversight and serve as project director for complex water, infrastructure, consulting, design-build, and operations projects.
• Support client services for Jacobs’ Sarasota-area clients and contribute to client engagement efforts throughout Florida and across the Americas.
• Advise and support project delivery through design, construction, commissioning, and operations, as appropriate.
• Support design-build pursuits and project execution in collaboration with major contractors, subcontractors, and internal technical teams.
• Develop and maintain strong relationships with municipal clients, utilities, contractors, and other strategic partners.
• Identify and pursue business development opportunities by aligning client needs with Jacobs’ consulting, design-build, and operations capabilities.
• Review project schedules and monitor cost, quality, safety, scope, and delivery performance.
• Participate in and execute risk management strategies, proactively identifying and mitigating contractual, schedule, regulatory, technical, safety, and…