Relationship Banker II; Chipley Branch

Overview

Join to apply for the Relationship Banker II (Chipley Branch) role at Regions Bank
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Thank you for your interest in a career ions is dedicated to safeguarding personal information submitted for job opportunities and storing data in accordance with regulatory requirements, with retention and eligibility details described in the original posting.

At Regions, the Relationship Banker II is responsible for meeting with customers and prospects in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role is suitable for candidates with retail or sales experience seeking growth and upward mobility.

Regions’ mission is to make life better for customers and communities, and we seek candidates who are driven, competitive, and able to work as part of a team to achieve common goals. Strong communication skills and the ability to identify customer needs are essential.

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and Regions solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand relationships and acquire new customers.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions (mobile, online, ATM) to make banking easier.
• Provides a consistent optimal customer experience, including greeting customers and processing transactions as needed to meet customer preferences.
• Owns and resolves customer issues; refers complex needs to internal experts when appropriate.
• Follows bank processes and regulations, reporting operational risks as a member of the branch team.

This position requires tracking hours over 40 per week and is eligible for overtime under the Fair Labor Standards Act. It is incentive eligible and may require NMLS registration (see posting for details).

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle and process cash transactions
• Strong verbal and written communication skills in person, on the phone, and electronically
• Proficiency with computers, typing, and maintaining attention to a monitor
• Ability to walk and stand for extended periods
• Ability to lift up to 20 pounds

• Bachelor’s degree
• Life Insurance License
• One year of cash-handling, banking, and/or customer service experience

• Adherence to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to manage multiple priorities
• Ability to oversee large sums of cash
• Excellent relationship-building and customer-focused communication skills

Full time

Pay ranges are provided as a point-of-market reference and vary by experience, skills, location, and performance. The posting lists minimum, target, and median figures and notes eligibility for incentive plans.

Regions offers a benefits package including Paid Vacation/Sick Time, 401K with Company Match, Medical/Dental/Vision, Disability Benefits, Health Savings Account, Flexible Spending Account, Life Insurance, Parental Leave, Employee Assistance Program, and Volunteer Program. Benefits may change; check Regions’ benefits page for current terms.

Chipley, Florida

Equal Opportunity Employer/including Disabled/Veterans. Job postings may remain active longer than the minimum period due to business need, and may be closed at any time at the company’s discretion.