Front Desk Liaison

We are looking for an energetic, detail-oriented person to join the Small Fish Big Fish Swim School and Sweet Peas Educational Gymnastics team as a front‑desk associate in Jensen Beach. The role focuses on exceptional customer service, client communication, and facility support for swim and gymnastics programs.

• Communicate with clients in-person, on the phone, and via written correspondence to schedule trials, lessons, and answer inquiries.
• Assist with enrollment, registration, and tuition collection to support program growth.
• Educate customers about current and new services and guide them toward suitable purchases.
• Coordinate with the Gymnastics Manager and Aquatics Manager to ensure safe flow of the front‑desk area and monitor entry/exit for classes.
• Conduct facility walk‑throughs during idle times to maintain cleanliness and restock supplies.
• Maintain accurate member records and process payments using computer software.
• Support smooth shift transitions and help the team achieve quarterly goals.
• Perform ad‑hoc duties such as cleaning bathrooms, changing rooms, pool deck, gymnastics equipment, and front‑desk area, and following the Emergency Action Plan.

• Some college education.
• At least 2 years of customer‑service and/or sales experience.
• Experience working with children ages 6 months to 9 years preferred.
• Strong verbal and written communication skills.
• High energy, adaptability, and decision‑making skills in a fast‑paced environment.
• Ability to stand, walk, bend, and lift up to 40 lbs.
• Availability to work Saturdays and the specified days between 9 am–6 pm or 10 am–7 pm.

• Full‑time: 32–40 hours per week.
• Hourly pay: $14.50.

• Free uniforms.
• Paid time off after one year of employment.
• Paid holidays after one year of employment.
• Free swim lessons after completion of the first full quarter.
• Retirement matching.

We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.