Teller II

Overview

The Teller II conducts transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the bank's growth by promoting and cross‑selling bank products and services.

• Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
• Sets up, closes and balances teller station.
• Records sales of monetary instruments.
• Maintains neat and well‑stocked teller area.
• Cross sells bank products and services.
• Follows limits established for protection of customer accounts and bank safety and soundness.
• Adheres to bank policies and procedures.
• Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
• Assists with proper scanning of bank documents and proof work.
• Exercise judgment when applying holds and making check cashing decisions.
• Cross‑train to be available to open basic new consumer accounts.
• Adheres to work schedule and must be flexible in availability.
• Maintains positive, friendly and professional attitude and appearance.
• Performs miscellaneous duties as assigned.
• Completes required BSA/AML and other compliance training as assigned.
• Lifts coin bags up to 50 lbs.
• Works in a constant state of alertness and in a safe manner.
• May be required to work an alternative location within the region or market as needed.
• Performs any other related duties as required or assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience: Equivalent to a four‑year high school diploma or GED, with particular emphasis during high school in office skills, shop skills, or related areas, plus 12 to 18 months of related experience and/or training, or an equivalent combination of education and experience.

Communication

Skills:

Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, staff, and the general public.

Mathematical

Skills:

Ability to add, subtract, multiply and divide numbers and to use these skills with money and other measurements.

Critical Thinking

Skills:

Ability to use common sense to carry out simple multi‑step instructions and to handle standardized situations with limited variables.

• Must have a high school diploma or general education degree (GED).
• Must have 12 to 18 months related experience and/or training.
• Must be able to effectively communicate information and respond to questions in person‑to‑person and small group situations.
• Must have basic math skills and 10‑key proficiency.
• Must be able to maintain a positive, friendly and professional attitude and appearance.
• May be required to work an alternative location within the region or market.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.