Universal Banker - Sarasota, FL

Third Federal is a leading lender of conventional home mortgages in 27 states plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love, trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission and company culture.

Through this, we help people find the loan or savings product that makes sense for them.

We are looking for a great customer service professional to join our team at our Sarasota Branch (4048 Jenkins Place, Sarasota, FL 34238). The Universal Banker position requires proficiency in all areas of the branch, allowing you to assist all customers with any product that we offer. This full‑time, onsite position focuses on creating meaningful connections and handling each customer like a valued member of our family, with no high‑pressure sales goals or quotas.

Success is measured by collaboration and embodying our values of love, trust, respect, commitment to excellence, and fun. We provide a comprehensive training program to set you up for success from the very beginning.

• Manage a teller window
• Open depository accounts (checking, savings, certificate of deposit, IRA's)
• Actively identify and resolve customer issues
• Take equity line/loan and/or mortgage applications
• Carry a pipeline of loan applications through closing
• Assist customers with banking transactions on the platform, in the teller area, and/or over the phone
• Willingness and ability to work in all areas of the branch

• High school diploma or equivalent
• 1+ year of recent retail bank teller experience and/or 1+ years of high‑volume cash‑handling experience
• Outstanding customer service skills, including professional grammar and demeanor
• Positive, proactive, and friendly interpersonal skills
• Recent experience working on the platform with new account openings and resolving customer issues preferred
• Experience taking home equity and/or mortgage applications preferred

• Competitive compensation packages
• Medical, dental, vision, and more
• 401(k) match
• 11 bank holidays + vacation/sick time
• Stock ownership allocation
• Exceptional culture and value system
• Strong work/life balance
• Growth opportunities
• Mortgage discount program
• Education reimbursement program

Our anticipated pay range for this position is $18.00 – $26.00 per hour. The pay range is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate’s qualifications, experience, and other relevant factors.

Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status, or any other classification protected under law.