Post-Closer Interim Servicing Specialist ; Hybrid - Maitland, FL

Job Description Summary

The Post Closer
- Interim Servicing Specialist I supports mortgage related business strategies and is responsible for answering borrower calls and emails regarding payment dates, amounts and payment option types in addition to assisting in the generation of monthly billing statements and check requests for escrow disbursement.

The primary goal of this position is to provide clear, concise, timely answers to borrower inquiries through verbal and written communication.

• Communicate over the phone and in writing with borrowers regarding payment dates and amounts
• Validate payment information
• Generate monthly billing statements
• Process monthly mortgage payments
• Disburse escrow payments
• Review insurance policies for adequate coverage and payment
• Issue transfer notices
• Perform other duties as assigned

• Minimum 2 years mortgage or banking experience preferred
• Intermediate knowledge of MS Word and MS Excel
• Encompass experience preferred
• Excellent work ethic, high productivity and acute attention to detail
• Must possess a short learning curve related to integration of new skills and tasks
• Superior written and verbal communication, follow up skills and a strong sense of accountability
• Stellar organization skills
• Ability to multi-task and quickly adapt to changing work assignments

FLSA Status:
Non-Exempt

This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Report to Division/Corporate Office/Community daily and adhere to schedule
• Ability to access, input, and retrieve information from a computer and/or electronic device
• Ability to have face-to-face conversations with customers, co-workers and higher level manager
• Ability to sit or stand for long periods of time and move around work environment as needed
• Ability to operate a motor vehicle if applicable
• Comply with company policies and procedure

• Must be able to remain in a stationary position up to 50% of the time
• The ability to frequently lift and or move up to 10 pounds and occasionally lift and or move up to 25 pounds

Taylor Morrison experience and or successful completion of training program may override required education and or experience requirement.

Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:

• Competitive Compensation
• Health Care
  - Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement
• Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP)