Collections Legal Admin Specialist

Position Title

Collections Legal Admin Specialist

We are a rapidly growing 545 million dollar Credit Union spanning the entire northern region of Florida with branches from Pensacola to Lake City. Headquartered in Tallahassee, we are committed to building strong communities where our employees and members live and work.

Primary responsibility is to serve as a liaison between the organization, department, and legal counsel, ensuring that all required timelines are met and all records are accurate so that the Credit Union remains protected in the event of a loss. This role assumes control of most clerical functions for the Collections Department.

• Institute restrictions and hold on funds in accounts when notification is received from approved, requested sources such as garnishments or child support enforcement.
• Assist the department in preparing for the legal process of filing judgments including preparing checks, filing documents with legal counsel, documentation preparation, sending copies to third‑party collection agencies, and filing in proper order.
• Track all final judgments and submit for renewal when required.
• Act as a liaison between attorneys, the Collections department, and management serving as the primary contact point.
• Serve as liaison with attorneys or agencies in filing legal action against members.
• Assist in collecting data for the Collections and Accounting departments to prepare documentation for presentation to the Board of Directors.
• Primary contact during bankruptcy and bankruptcy repossessions, acting as liaison between credit union legal counsel and member’s bankruptcy attorney.
• Assist the third‑party collection agency in the levy process by preparing documentation and working to retrieve files or data from the system.
• Initiate and maintain IT work orders for re‑ages, extensions, and work‑out loans until completed satisfactorily.
• Balance internal general ledger accounts impacting or originating in the department when necessary.
• Pull charged‑off negative share accounts and assign them to be called.
• Track stipulations and follow up on defaults timely.
• Assist with the new hire training process.

• Clear out E‑Oscar system on a regular basis.
• Enter charge‑off shares/share draft accounts into Chex‑systems.
• Responsible for updating department logs such as Bankruptcy Log, Account Closings, and Account Restricts.
• Assist members with questions about their account.
• Post payments on credit cards, negative accounts, and delinquent loans.
• Work closely with Collections to minimize loss through loans and negative accounts.
• Pull together reports and spreadsheets as needed by management.
• Calculate and correct payments for error corrections on loan accounts.
• Responsible for the process of Debt Protection and CPI claims.
• Act as a backup to the recovery specialist, attend Small Claims court and complete the mediation process to secure a stipulation agreement.
• Additional duties as assigned.

• Professional, well‑developed interpersonal skills essential for communicating with legal counsel, vendors, co‑workers, and members.
• Regular and dependable attendance.
• Knowledge of Credit Union collection policies and procedures, typically acquired through a high school education plus 2 years of experience in a financial institution or related legal field.
• Intermediate mathematical skills required (concepts and calculations involving decimals, percentages, fractions, etc.).
• Must have advanced computer application skills, excellent organization skills, and the ability to multitask.
• Job operates in a clerical office setting and routinely uses standard office equipment such as computers, phones, photocopiers, scanners, printers, filing cabinets, and fax machines.
• This position requires manual dexterity, the ability to lift files, and open filing cabinets. Should be able to lift full boxes of work weighing up to 30 pounds, with the necessary sitting, bending, stooping, or standing as required.

Full‑time

Commensurate with experience – $19 + dependent upon experience.

Medical, Dental, Vision, 401(k), Paid…