Human Services Program Analyst

overview

human services program analyst -

date: feb 2, 2026

the state personnel system is an e-verify employer. For more information click on our e-verify website.

requisition no: 869460

agency: children and families

working title: human services program analyst -

position number:

salary: $34,760.00, in accordance with dcf salary policy

only current dcf employees will be eligible for this position

department of children and families

anticipated vacancy

the florida department of children and families (dcf) is the state of florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

within dcf,
the economic self sufficiency (ess) program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery.

under the ess program,
the office of public benefits integrity (opbi) is responsible for investigating public assistance fraud or misuse regarding the snap (food assistance), d-snap (disaster food assistance), tanf (cash assistance), and medicaid programs by individuals or merchants.

to be considered for this position responses to the qualifying questions are required and must be verifiable based on your submitted application.

* the requested information must be disclosed on the state of florida candidate profile. It is not acceptable to write "see resume" on the candidate profile (application). *

applicants must meet the minimum requirements to be hired for this position.

human services program analyst –  – office of public benefits integrity

this is not a telework position.

the selected candidate will be required to work at the office location.

location: 2415 n. Monroe st., tallahassee, fl 32303.

some travel may be required.

this is a full-time position working 40 hours per week.

business hours are 8:00 am - 5:00 pm est, monday - friday.

the incumbent is a member of the dcf d-snap disaster response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day.

• a valid state-issued driver's license
• willingness and ability to travel. Some travel may be required and use of a personal vehicle may be needed.

• experience with smartsheet
• experience with the treasury offset program (top) as it relates to ess
• proficiency in the florida system and microsoft office suite (to include outlook, word, excel, power point and publisher)

this is a professional position in the benefit recovery (br) program of the office of public benefits integrity (opbi) located within the economic self sufficiency (ess) program. The individual in this position must have detailed knowledge of the compromise process and procedures and maintain a comprehensive, up-to-date working knowledge of the treasury offset program (top). The person occupying this position works to ensure the benefit recovery program is administered in conformity with federal, state and regional policies.

Assigned duties include, but are not limited to the following:

• serves as   compromise specialist, acting as liaison for the different regions, other states and federal agencies.
• handle all correspondence, calls, and requests related to compromises and issue compromise decision notice within required time frames.
• assists with treasury offset program (top) related phone calls, correspondences, and inquiries.
• process all   administrative disqualification hearing (adh) case information on the ess document imaging system.
• analyze, prepare, redact and distribute required evidence to the respondent for administrative disqualification hearings.
• acts…