Regulatory Consultant

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Requisition No:870511

Agency:
Business and Professional Regulations

Working Title:

REGULATORY CONSULTANT -

Open Competitive

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is a part of the investigative team and is responsible for analyzing and investigating incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

The incumbent in this position is responsible for examining and evaluating complaints against condominium and cooperative associations. This includes:

• Review complaint forms to determine legal sufficiency and confirm allegations are within the Division’s jurisdiction.
• Analyze and review complaints to determine if sufficient evidence was provided to move forward with an investigation, prepare investigative memos/reports, interview witnesses, and gather evidence.
• Conducts authorized travel and maintains investigative files;
• Requires consistent, timely, and precise updates and responses in either written or telephonic communication with complainants and subjects regarding complaints, updates, and inquiries submitted to the Division regarding cases, the Division program area, or any other types of inquiries assigned.
• Performs other related duties and assignments as required, including, but not limited to, learning and maintaining a general knowledge of Departmental and other related state agencies’ functions to initiate referrals of appropriate complaints to the applicable Departmental Division or state agency, as needed.

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports, memos and correspondence.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication.
• Skilled with customer service etiquette.
• One year of investigative experience;
• Two years of experience in researching and analyzing statutory issues.
• Case and non-related case Travel

• Bachelor's Degree from an accredited college or university; OR
• Associate's Degree from an accredited college or university and two years of investigative experience;
• Bilingual in both English and Spanish.

“ Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or…