Government Operations Consultant

GOVERNMENT OPERATIONS CONSULTANT I –

The State Personnel System is an E-Verify employer.

Requisition No: 877859

Agency:
Children and Families

Working Title:

GOVERNMENT OPERATIONS CONSULTANT I –

Knowledge of the methods of data collection and analysis. Knowledge of basic management principles and practices. Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices. Ability to organize data into logical format for presentation in reports, documents and other written materials. Ability to conduct fact-finding research.

Ability to utilize problem-solving techniques. Ability to work independently. Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities. Ability to plan, organize, and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others.

This is a professional position which plans, monitors, evaluate services with the Protection & Safety Division. This position works closely with child welfare staff responsible for Child Protective Investigations to ensure agency compliance. It involves independent and complex administrative and consultative work related to Child Protection.

Designs, develops, and delivers training across regional local offices on best practices, policies, and procedures related to casework assignment, distribution, and rotation.

Effectively supports with day-to-day duties and functions, including maintaining an accurate current calendar of meetings, staffings, training, etcs. Accurately tracks and meets deadlines for all projects and assists in prioritizing tasks while ensuring that the Operations Program Manager is informed about relevant situations which are important to the operations.

Assists with monitoring and evaluating Departmental programs objectives, organizations, plans, activities and management to improve services; as needed. Assist in the Quality Improvement process by coordinating on-site visits, review patterns and evaluate reports for continuous quality. Proficiently researches and gathers information circuit-wide for analysis and drafts reports in an organized manner as directed.

Provide assistance and consultation to Departmental staff on policies, procedures, rules and regulations; laws and administrative codes relating to child welfare and ensuring compliance to statewide policies, procedures and guidelines.

Communicate verbally and written to Departmental staff by conducting and coordinating programmatic and procedural training to increase the openness, visibility, and clarity of information, actions, or decision-making processes.

Conducts ongoing oversight, including preparation protocols, data spreadsheets, reports from reviews of work, data trends, follow-up review activities and special assignments.

Assist with reviewing policies, manuals, rules and statutes and recommend revisions. Also prepares internal procedures as needed.

Participate in statewide meetings regarding initiatives related to Child Protection and perform other related duties and special projects.

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center . Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State…