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Compliance Officer - Hybrid Tallahassee, FL

Job in Tallahassee, Franklin County, Florida, 32318, USA
Listing for: Novalink Solutions
Full Time position
Listed on 2026-06-23
Job specializations:
  • Government
  • HR/Recruitment
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Tallahassee

Compliance Officer - Hybrid Tallahassee, FL

Tallahassee, United States | Posted on 03/30/2026

  • Actual Job Title 799088 - FL-DBPR-TLH-CTMH-Compliance Officer
  • Job Type FT Contract
  • Date Opened 03/30/2026
  • Target Date 04/03/2026
  • State/Province Florida
  • Country United States
  • Assigned Recruiter(s) Ha Nguyen
  • Number of Positions 1
Job Description

WORK ENVIRONMENT:
Professional office, business casual, cubicle

Candidate Responsibilities
  • Contact constituents/complainants to discuss the details of the complaints that are filed.
  • Read state statute and compare with complaints to analyze the issue.
  • Communicating with the public, so good customer service skills are a MUST.
  • Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
  • Provide any resources or referrals, as appropriate.
  • Send a written correspondence to the complainant once approved by the supervisor.
  • Close the case out by adding the appropriate codes/activities/statues in Versa.
  • Document the actions in the OnBase system.
Candidate Required Skills
  • Communicate verbally and in writing appropriately.
  • Read and interpret Florida statutes.
  • Previous experience working with the public in a professional work environment.
  • Exceptional organizational skills.
  • Commit to the project time line.
Requirements
  • Ability to speak and understand English (Required).
  • High school diploma (Required).
  • Excellent written and oral communication with the public (Required).
  • Ability to read and interpret Florida State Statutes (Required, 1 year).
  • Experience working with the public in a professional work environment (Required, 3 years).
  • Experience working with the public and analyzing complaints (Required, 1 year).
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