Investigation Specialist Ii

Position Details

Requisition No: 878249

Agency:
Business and Professional Regulation

Working Title:

INVESTIGATION SPECIALIST II –

Pay Plan:
Career Service

Position Number:

Salary: $1,783.25 – $1,808.49 Biweekly

Posting Closing Date: 07/01/2026

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day‑to‑day operations.

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. It is an in‑office investigative role responsible for analyzing and investigating incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

• Day‑to‑day intake and processing of public complaints and inquiries regarding issues regulated by the Division’s program areas.
• Identifying and applying specific portions of the Florida Statutes with regard to allegations made against an association.
• Reviewing evidence to determine whether it is sufficient to move forward with an investigation.
• Making calls to witnesses, complainants, and respondents to obtain verbal and written statements.
• Preparing written letters to complainants and respondents.
• Preparing detailed investigative reports to outline each allegation that was investigated.
• Maintaining a wide range of general knowledge of the Department and other agencies’ functions to provide reference information to the public as needed.
• Effectively monitoring case load to ensure cases are processed in a timely manner.
• Communicating with the supervisor daily.
• Conducting case and non‑related case travel.

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact‑finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Strong attention to detail and critical thinking.
• Strong oral and written communication.
• Customer service etiquette.

• Two years of investigative experience in researching and analyzing statutory issues.
• Two years of preparing investigative reports.
• Valid Florida Driver’s License.
• Case and non‑related case travel.

• Bachelor’s Degree from an accredited college or university; or
• Associate’s Degree from an accredited college or university and two years of investigative experience.
• Bilingual in both English and Spanish.

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage (individual and family), and a $25,000 life insurance policy.
• Supplemental insurance policies available for dental, vision, hospital supplement, cancer, etc.
• Tax‑deferred medical and childcare reimbursement accounts.
• Tuition waiver program for approved State of Florida colleges or universities.

For additional benefit information, please visit

The Florida Department of Business and Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at . The Department of Business and Professional Regulation values the sacrifices veterans and their family members have given to our country and supports the hiring of returning service members and military spouses.

This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. Applicants must provide Social Security Number and date of birth as part of the background check.

VETERANS’ PREFERENCE:
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies. Documentation is required and is due by the close of the vacancy announcement.