Economic Support Specialist

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

• Accepts applications and determines initial and ongoing eligibility for various classes of ABD Medicaid assistance specializing in Katie Beckett Medicaid.
• Record and evaluate personal and financial data obtained from individuals.
• Manage at least 50 cases a month.
• Adheres to assigned daily work schedule, meets attendance standards as outlined in DCH policy.
• Calculates budgets manually and using appropriate devices.
• Ability to answer a high volume of incoming calls from customers.
• The capability of being flexible with work assignments and the ability to multitask.
• Keys in a high volume of data using standard office hardware and software.
• Provide professional, courteous, and helpful customer service to our internal and external customers.
• Performs other professional responsibilities as assigned.

• High school diploma or GED AND One year of related experience which involved customer contact/interaction.
• OR Completion of 90 quarter hours (60 semester hours) at an accredited college or university.

Preference may be given to candidates who, in addition to meeting the minimum qualifications, possess the following:

• Possess 2 - 3 years of knowledge and experience in current Family Medicaid policy.
• Possess 2 - 3 years of experience processing Family Medicaid in GA Gateway

• Bachelor's degree from an approved accredited college
• Two (2) years of experience screening or interviewing customers/clients as a regular part of the position
• Medicaid experience or comparable program experience
• Must pass the Mandatory New Hire Policy Training
• Must be able to work a non-traditional work schedule. A non-traditional schedule may include early mornings, late evenings, or weekend work.
• Novice level of understanding Katie Beckett policies and procedures
• Must be able to perform simple math calculations.
• Frequent traveling and overnight stays
• Have a valid Georgia Driver’s License
• Must have reliable transportation for work, traveling to meetings and for other official business for the agency.
• Intermediate or advanced knowledge of Microsoft Office Products to include Excel, Word, and Power Point

• High School diploma/GED and one (1) year of job-related customer contact/interaction experience.

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.