Research And Correspondence Editor

RESEARCH AND CORRESPONDENCE EDITOR -

Date:
Sep 10, 2026

Requisition No:883391

Agency:
Office of the Attorney General

Working Title:

RESEARCH AND CORRESPONDENCE EDITOR -

We are looking to hire reliable, professional, and compassionate individuals who love to help people to work on our Citizen Services team.

If you have excellent communication skills, good typing skills, and can work on the phones for an extended period, you are a great candidate for our position!

Learn more below about why we’re a great place to work.

The Office of the Attorney General (OAG) represents the State of Florida in state and federal civil and criminal courts, from trial courts to the U.S. Supreme Court. The Attorney General’s Office also provides legal protections for Floridians against consumer fraud through enforcement of state laws. At the OAG, staff are afforded an array of opportunities to serve the community and citizens of Florida, including in areas of criminal appeals, civil litigation, consumer protection, Medicaid fraud, and victims and civil rights.

We invite you to visit our website at  to learn more about the State of Florida’s law firm and its many opportunities.

$53,000.08 Annually / $2,038.46 Biweekly

Working for the State of Florida is more than a paycheck.

The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including:
• Health insurance (totaling an annual family benefit value of $19,812, or $9,161 for individuals).
• Basic life insurance policy for $25,000 at no cost for all employees.
• Life, Dental, and Vision
• Additional Supplemental Insurance options
• Retirement plan options, including employer contributions (For more information, please click  ).

The Office of Citizen Services is dedicated to the Attorney General's vow to protect the citizens of Florida from fraud, and serves as the agency's point-of-contact for complaints and inquiries; provides the public with information on the Attorney General's duties, responsibilities and initiatives; provides reliable information on consumer scams, emerging issues, and resources; and provides meaningful help to consumers toward resolving complaints through referrals and informal mediation when appropriate.

During declared states of emergency, we also operate the OAG’s Price-Gouging Hotline.

This is work collecting and compiling complaint data, conducting comprehensive research using multiple media venues, analyzing and responding to inquiries verbally and in writing, exercising independent judgment to assist complainants in accordance with the agency’s consumer advocacy mission while using agency approved writing standards.

This is a higher-level position. Working independently with minimal supervision while meeting or exceeding goals and expectations. Ability to logically process a problem through to a solution, make independent decisions, and discernment to know when an issue needs to be reviewed by management (i.e. media issues, influx that warrants front office involvement, high profile)

Business hours are Monday – Friday, 8:00am - 5:00pm. Regular attendance and punctuality is required.

• Primary Duty: review and provide edit feedback to written complaints in relation to OAG duties, as well as in relation to current consumer & public interest issues; consumer scams, fraud, and complaint trends and resources.
• Primary Duty: assist trainer with mentor/training of new Government Analyst I.
• Primary Duty: research and fact checking, uses multimedia…