Government Analyst

Our Organization and Mission:

The Office of the Attorney General (OAG) represents the State of Florida in state and federal civil and criminal courts, from trial courts to the U.S. Supreme Court. The Attorney General’s Office also provides legal protections for Floridians against consumer fraud through enforcement of state laws. At the OAG, staff are afforded an array of opportunities to serve the community and citizens of Florida, including in areas of criminal appeals, civil litigation, consumer protection, Medicaid fraud, and victims and civil rights.

We invite you to visit our website at  to learn more about the State of Florida’s law firm and its many opportunities.

Citizen Services is on the forefront of consumer issues and works closely with the Consumer Protection Division to collect and identify patterns of consumer complaints that may lead to investigation or action by the agency. In this role you will gain exposure to a broad range of topics including consumer issues, Lemon Law, Medicaid Fraud, identify theft, and more. This experience is valuable for promotion into other OAG Positions.

$44,128.38 Annually / $1,697.24 Biweekly

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including:
• Health insurance (totaling an annual family benefit value of $19,812, or $9,161 for individuals).
• Basic life insurance policy for $25,000 at no cost for all employees.
• Life, Dental, and Vision
• Additional Supplemental Insurance options
• Retirement plan options, including employer contributions (For more information, please click ).
• Flexible Spending Accounts
• Tuition waivers.
• And more! For a more complete list of benefits, visit

In order to qualify for the position, candidates MUST possess:

• Six (6) years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work; or,
• A bachelor's degree from an accredited college or university and two (2) years experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.
• A master's degree from an accredited college or university.

Applicants who meet the minimum qualifications will be invited to complete a skills assessment. Those who meet a passing score of 75% on the skills test will be invited to advance to interview.

• Excellent verbal and written communication skills, proofing and editing experience.
• Skill using a computer, word processing and data entry software.
• Typing minimum 35 words per minute (WPM)
• Experience in a call center or customer service environment, customer resolution, consumer complaints, or citizen advocacy.
• Experience conducting fact-finding research, analyzing and/or summarizing information.