Esthetician - Dune & Spa

Job Overview

The Esthetician administers professional facials, and waxing services to our guests. They must possess a thorough knowledge of the skin, have excellent facial massage and skin extraction techniques, possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific facial treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our guests.

They must hold and maintain a current state license.

• Be prompt with each appointment and perform services within the appropriate time allotted for the service.
• Provide consistent professional skin care and waxing treatments in accordance with spa protocols and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the business.
• Check work schedule between each guest to assess next appointment time & service.
• Proactively manage work schedule and look ahead to ensure correct data entry and schedule times.
• Properly care for equipment and use proper amounts of product (back bar) to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Actively promote home care programs, meeting minimum retail sales goals of 15%. If 15% is not maintained on a consistent basis, will participate in 1-1 coaching from supervisor to increase performance.
• Uphold the standards of sanitation and sterilization as directed by law and the Oxford’s policies and procedures.
• Perform prep work and properly clean and restock work area as required.
• Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Stay knowledgeable about current skin care and waxing trends through continued education.
• Handle guest’s questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
• Maintain a positive attitude and contribute toward a quality work environment.
• Assist in all areas of operation as requested by management.

Education/Formal Training

Must hold and maintain a State esthetician license

Experience

Minimum of six months – one year spa experience.

Knowledge/Skills

• Knowledge of spa and esthetician functions.
• Maintain a clean and sterile environment.
• Sterilization and organization of equipment following safety standards.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 85% sitting- also includes standing, walking, kneeling, crouching.
• Frequent washing of hands and wear of gloves.
• Prolonged standing dependent on treatments.
• Manual dexterity and arm steadiness are vital to perform treatments.

Environment

Spa, hotel, and resort environment. Calm and relaxing atmosphere with relaxing background music