Patient Access Specialist

Overview

At Fairfield Memorial Hospital, we seek highly skilled, compassionate employees to continue our healing mission: to positively influence the health of those we serve. Our team is committed to providing the best possible patient experience. FMH is also committed to providing our team members with an environment that allows them to do their best work while providing opportunities for ongoing professional development.

• Meet daily needs of the Carmi Horizon Family. Practice clinic and coordinate with the nursing staff, physicians, and Director to reach departmental goals, follow patient safety procedures, and comply with hospital and governmental policies and procedures.
• Welcome patients, collect, enter and maintain accurate patient demographics, consents, and insurance records in two Electronic Health Records.
• Schedule appointments, verify insurance information, form completion and patient signatures are obtained.
• Answer multi-line phone system, collect patient payments, scan and file PHI to patient account or chart per procedure.
• Compile data needed for FMH billing department.
• Assist clinical staff to sustain an efficient practice.
• Coordinate with key hospital departments or outside entities to handle needs of clinic and its patients including referrals, and obtaining outside records.
• Timely and accurate work produced is vital.

Education/

Qualifications:

High-School diploma with healthcare related classes beneficial.

Experience:

Experience with electronic medical record, handling of protected health information, registration and insurance verification in a medical office or hospital setting preferred. Microsoft Excel, Outlook, and Word experience preferred. Knowledge of general office business equipment and Internet skills.

Skills:

Excellent keyboarding, customer service, organization and communication skills. Ability to work effectively in stressful situations through prioritization and multi-tasking as well as providing excellent customer service. Leadership and problem solving to support the daily needs of the clinic. Microsoft proficiency with Word, Outlook, and Excel.

• PPO Health Insurance Plan
• HDHP Health Insurance Plan w/ Health Savings Account
• Vision Insurance Plan
• Disability Insurance
• Life Insurance Plan
• Referral Bonuses
• Professional Development Opportunities

When working with FMH, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, retirement, with company match, referral bonuses and more.

FMH is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.

FMH believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.