Front Desk Scheduling Coordinator

Front Desk Scheduling Coordinator

We are seeking a detail-oriented and compassionate Front Desk/Scheduling Coordinator to join our Sarasota, FL office. This role serves as a primary point of contact for patients, ensuring accurate appointment scheduling and a positive first impression of our organization.

Our client is a growing Healthcare organization based in Florida that offers its employees a great work/life balance, top-rated management, and a low turnover rate. Our Client values compassion, a patient-centered approach, and a commitment to recovery.

The ideal candidate is organized, professional, and committed to providing exceptional patient service in a fast-paced healthcare environment.

They are offering the following compensation and benefits:

• $17-$20/hour
• Bonus eligible after 90 days
• Health, Vision and Dental Stipends
• 401(K) With 3% Employer Match
• 2 Weeks Paid Vacation
• Paid Federal Holidays
• 4 Paid Sick Days
• Life Coaching
• Chaplin Services
• Peer to Peer Recognition Program
• Mentorship and Training Offered with Owner

• Monday - Thursday 7:45am - 6:00pm
• Manage patient scheduling, confirmations, reschedules, and cancellations
• Handle incoming calls and electronic scheduling requests with a patient-focused approach
• Verify patient information and appointment requirements
• Provide clear instructions on appointment prep, arrival times, and office policies
• Monitor cancellations, waitlists, and open slots to optimize provider availability
• Communicate schedule changes and urgent needs to clinical and admin teams
• Maintain accurate scheduling records in the HER
• Ensure HIPAA compliance and follow established workflows and customer service standards
• Assist with routine patient inquiries and elevate concerns as needed

• High school diploma or equivalent
• Strong verbal and written communication skills
• Basic computer proficiency and ability to learn EHR systems
• Experience in a multi-provider outpatient medical practice (Preferred)
• Knowledge of medical terminology and insurance verification (Preferred)

• Exceptional customer service and interpersonal skills
• Strong attention to detail and accuracy
• Ability to multitask in a high-volume environment
• Time management and organizational skills
• Dependability, professionalism, and teamwork

To Apply, please send your resume to

$40,000 per year