Registration Rep Specialist

Department

Patient

The Registration Rep Specialist is responsible for assisting the patient through the pre-registration process to ensure outpatient procedures are screened based on assigned payors, missing or incomplete information is obtained, and insurance eligibility is verified while assisting the patient obtain pre-certifications, referrals, and authorization for patient visits.

• Require a minimum of three (3) years of experience in health care and/or customer service related industry.
• Require an Associate degree, or relevant experience in a healthcare setting can be considered in lieu of the required degree on a year for year basis.
• Require Certified Healthcare Access Associate (CHAA) certification (must be obtained within one (1) year of hire date into position).

• Prefer demonstrated knowledge of medical terminology.
• Prefer demonstrated understanding of commercial and government insurance payors.
• Prefer demonstrated knowledge of ICD-10 coding and CPT coding.
• Prefer demonstrated knowledge of Medicare guidelines and Medical Necessity.
• Prefer demonstrated ability to establish and maintain effective working relationships.
• Prefer demonstrated ability to analyze problems and offer solutions.
• Prefer demonstrated experience using a PC and some analytical software.
• Prefer demonstrated ability to make independent decisions and handle multiple tasks simultaneously.
• Prefer ability to work in a fast pace environment of a physician office.

Monday - Friday 9am - 5:30pm

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse.