Program Director

Responsible for managing the services delivered to a designated program or set of programs, and the operation of programs.

Oversee organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.

Recruitment & Hiring:
May participate in hiring events as needed and partner with Talent Acquisition to identify hiring needs for Direct Support Professionals and Program Supervisors in consultation with the Area Director.

Meetings & Training:
Organizes and implements on-site orientation and training for assigned programs and monitors training compliance and documentation; conducts monthly staff meetings; attends monthly regional meetings and additional meetings as needed.

Employee Scheduling:
Designs and monitors schedules to ensure that all shifts are covered; monitors and minimizes overtime.

Performance Evaluation:
Conducts rotating performance snapshots and evaluations for direct reports in consultation with the PD’s manager; reviews and approves Direct Support Professional and other staff member’s performance evaluations.

Coaching, Discipline and Termination:
Coaches employees, correcting or directing employee behavior where required; may remove employees at their sole discretion in the event of emergency; may recommend and participate in decisions regarding discipline and termination in consultation with the PD’s manager and Human Resources; manages the termination of Direct Support Professionals or other staff members, as necessary.

Employee Safety:
Responsible for employee safety and workers’ compensation programs; monitors compliance; and assists in returning employees to work; implements, oversees, and trains employees about safety.

Program Planning:
Acts as the QIDP (if required), writes and approves individual program plans; trains and assists appropriate staff members with implementation of plans across all shifts.

Records:
Periodically audits individual records and other program documentation for accuracy and completion.

Program Team Meetings:
Conducts progress meetings and (quarterly, annual, and/or other) reviews as appropriate or determined by the interdisciplinary team; provides and approves written and progress reviews.

Compliance:
Oversees licensing compliance for program services and supports; ensures timely and accurate program documentation; implements the Sevita compliance plan and manages individual rights implementation while maintaining confidentiality and adhering to individual rights standards.

Management of Individuals’ Assets:
Implements system and oversees management of individual’s funds and property, assuring safety and accuracy; audits, monitors, and reviews individual’s financial accounts.

Program Stakeholder Relations:
Maintains productive and professional relations with individuals, families, case managers and other stakeholders; provides regular communication to stakeholders; and acts as point of contact for all stakeholders; implements satisfaction improvement plans.

Government Relations:
Engages in government and community relations; participates in advocacy efforts and ensures preparedness for home visits (e.g., staff, families, legislators).

Incidents:
Implements proactive strategies to reduce or eliminate serious incidents; takes immediate steps to correct potential safety…