Registration​/Referral Clerk - Rural Health Clinic

The Registration Clerk performs general clerical tasks regarding patient registration, point of service collections, determining insurance eligibility and co-pay / deductibility information, as well as all other job-related duties as assigned. The position may be required to perform tasks which involve exposure to visible or invisible blood contamination or reasonably anticipated blood contamination; knowledgeable of CLH policies and procedures related to blood born pathogen exposure and biohazard waste;

follow procedure(s) for handling, cleaning, disposing, moving or removing of objects/materials and the cleaning up of blood, infectious materials or body fluids.

• Greet patients and visitors, determine purpose of visit, providing appropriate direction
• Notify clinical staff or department of patient/visitor presence as needed
• Collect patient demographic information, inputting data into EMR accurately
• Complete registration information into EMR accurately and efficiently
• Verify insurance information and allowable benefits for services
• Obtain authorization, precertification and/or provider referral, if appropriate
• Determine method of payment for services
• Collect payment from patients for copayments, deductibles and private pay visits
• Maintain and balance cash box per shift
• Organize charts and in manner appropriate to department
• Enter patient information into EMR and/or other RHC programs
• Answer phones, transferring calls if needed in a timely manner
• Assist as needed with special projects, assignments or other duties as assigned
• Remain calm and professional, even in stressful situations
• All other duties as assigned

• High School Graduate or equivalent preferred
• Previous healthcare experience preferred
• Proficiency in MS Word and data entry
• Good Communication and Listening Skills
• Must be able to speak, read and write the English language

All CLH colleagues are required to pass a Level 2 AHCA Background Screening. For more information, please go to