Health Support Specialist

Overview

Requisition No: 877162
Agency:
Department of Health

Working Title:

HEALTH SUPPORT SPECIALIST
- Pay Plan:
Career Service
Position Number:
Salary: 34,
Posting Closing Date: 06/27/2026

• Interviews potentially eligible clients via telephone and in person.
• Accurately and appropriately enters all WIC information into FL-Wise.
• Schedules clients with the appropriate appointment type for all eligible members of a family.
• Verifies WIC eligibility.
• Orients new clients to WIC providing information on rights and obligations, policies and procedures, use of WIC EBT card, and WIC clinic operations.
• Answers telephones in a timely manner and returns calls. Maintains accurate inventories.
• Obtains anthropometric and hematological data from clients as needed for all appointment types. Obtains immunization data and reviews for accuracy.
• Codes services in FL-Wise and HMS EATS accurately.

• Excellent time management, organizational, and multi-tasking skills.
• Ability to work effectively with a health care team to maintain an effective working relationship.
• Ability to perform procedures common to the position.
• Ability to recognize areas of own practice that need improvement.
• Ability to teach clients in the program.
• Ability to bend, squat, stand, or sit for a prolonged amount of time.
• Ability to lift and carry up to 35 pounds.
• Knowledge of the principles and techniques of effective verbal and written communication and ability to apply them.
• Knowledge of clinical and program practices, policies and procedures and ability to apply them.
• Computer knowledge and ability to include state software programs, and Microsoft Office.
• Knowledge of leadership skills.
• Knowledge to recognize situations in which intervention is needed to improve clinic efficiency.

• Willingness to provide coverage at all Nassau/Baker WIC sites
• High School Diploma or Equivalent
• Valid Driver’s License
• Ability to lift at least 35 pounds

• Previous or current employment with WIC
• Bilingual/Spanish speaking preferred

Florida Department of Health Mission, Vision, and Values:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:
To be the Healthiest State in the Nation.

Values:
Innovation, Collaboration, Accountability, Responsiveness, Excellence.

Yulee and various locations in Nassau County Florida

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

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• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note:

You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://(Use the "Apply for this Job" box below)..gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the…