MS​/Lead Scheduler

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

Job Summary: Oversees the work activities of a team of Schedulers but does not supervise directly. Educates and mentors new hires. Ensures patients are identified and registered appropriately. Assists hospital departments in building and maintaining available resources and appointment blocks. Liaises with physicians, patients, physician office staff members, and ancillary departments. Communicates patient preparation needs and appointment schedules to physician offices.

Demonstrates an understanding of pre-certification requirements proficiently. Performs all duties/functions in accordance with the facility’s philosophy, policies, procedures, and standards.

Reports: Office Manager

Supervises: None [Oversees the work activities of others but does not supervise directly]

Required

Education:

High school diploma or equivalent.

Required Experience: Two (2) years job related experience.

Required Certification/License/Registry: None.

Preferred Qualifications: Associate degree in medical terminology or health care management. More than two (2) years of job-related experience in a medical or healthcare (office or hospital) setting (e.g., patient access, billing cash collections, insurance, and/or pre-certification requirements). Excellent verbal and written communication skills.

Tallahassee Memorial Health Care is an equal opportunity employer and drug‑free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.