Human Services Worker Iii

Human Services Worker III

Agency:
Children and Families Position Number:  Salary: $36,397.92 annually / $1,399.92 bi‑weekly.

Evening and Night Shift positions receive a $3.00 per hour shift differential.

Provide residential care and support for individuals with mental illness, ensuring a safe, therapeutic environment and facilitating recovery.

• Observe residents at all times to identify distressful stimuli or triggers and to maintain a supportive environment.
• Communicate with residents to build trust and recognize signs of distress or health concerns.
• Intervene to remove residents from distressing situations, ensure they are not neglected, abused, or exploited, and respond appropriately during medical or disaster emergencies.
• Provide escort, transport, and accompaniment to appointments, activities, and meals, ensuring safety throughout.
• Monitor intake during meals and prevent choking or improper food handling.
• Administer seclusion or restraints as necessary, assess release criteria, and identify immediate health needs.
• Assist with daily living activities such as oral care, bathing, and showering.

• Must be 18 years old at the time of hire.
• One year of experience in a medical, psychiatric, nursing, or childcare setting; customer service; developmentally disabled persons; or correctional facility; OR college/vocational training (30 semester, 45 quarter, or 720 classroom hours) may substitute.
• Valid driver’s license when required.
• Ability to attend a 1–2 week mandatory training course, including CPR certification.

• Ambulate up and down a stairwell.
• Assist with emergency evacuations.
• Maintain normal vision and hearing.
• Work with cleaning chemicals and supplies.
• Perform repetitive movements with arms, hands, neck, and head.
• Bend, twist, turn, kneel, stoop, squat, push, pull, lift, and walk extended distances.
• Lift and carry up to 20 pounds.
• Stand or sit for one hour without a break.
• Work 16-hour shifts on occasion and remain alert while on duty.
• Operate equipment necessary for job tasks.
• Drive an EZ Go or vehicle if job essential.

• Participate in service planning and ensure adherence to plans.
• Assist residents with daily living activities.
• Maintain a safe environment using proactive verbal and non‑verbal communication and crisis management techniques.
• Document information factually and objectively.
• Provide safe observation, accurate assessment, and effective monitoring of residents.
• Escort and transport residents to appointments and activities.
• Facilitate group and leisure activities.
• Advocate for residents’ recovery.
• Build and maintain appropriate relationships with residents, families, providers, and co‑workers.

The State of Florida offers a competitive total compensation package, including health, dental, life, and retirement benefits, as well as opportunities for training, advancement, and professional development.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring reasonable accommodation may notify the agency hiring authority or People First Service Center (1‑866‑663‑4735).

The State of Florida supports a drug‑free workplace and requires reasonable‑suspicion drug testing in accordance with applicable laws.

Veterans who meet eligibility criteria receive preference in employment for Career Service vacancies.

For assistance, call the People First Service Center at (877) 562‑7287 Monday–Friday, 8:00 a.m.–6:00 p.m., Eastern time.

Applicants must comply with background screening requirements, including fingerprinting for state and federal criminal checks.