Patient Care Coordinator

We are looking to add a positive, highly-motivated team player that is knowledgeable and at the same time demonstrates a desire to learn and offer the best patient care possible leaving a meaningful mark on our community.

• Greeted patients and visitors with warmth, professionalism, and empathy.
• Checked patients in and out of appointments, ensuring all required forms and consents were completed.
• Verify and update patient demographics, insurance information, and contact details.
• Collected copayments and outstanding balances and provided receipts as needed.
• Answer multi-line phone system, route calls, take messages, and respond to inquiries.
• Schedule, reschedule, and cancel appointments as requested.
• Maintain a clean and organized front desk and waiting area.
• Communicate with clinical and administrative staff to ensure smooth daily operations.
• Handled incoming and outgoing mail, faxes, and deliveries.
• Uphold HIPAA standards and maintain patient confidentiality at all times.