Admissions Counselor

Location: Broward Highlands

Who We Are Lifeskills offers personalized and high-quality care for adults with complex mental health disorders. Our comprehensive, whole-person approach, combined with a unique setting and a high staff-to-client ratio, supports individualized attention and real-time interventions, ensuring the best possible outcomes for each client.

Why You Will Love Working With Us!

At Lifeskills, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for mental health disorders and behavioral health conditions.

Since everyone has different experiences with mental health disorders, mental health therapies must be equally as unique to address those diverse needs. Working with qualified doctoral level clinicians at Lifeskills gives individuals the opportunity to develop personalized mental health treatment plans that address their needs and help them take the next step in their recovery.

Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team, and our team is committed to our clients!

Relationships and Contacts Within the organization:
Initiates and maintains frequent and close working relationships with the Marketing Manager, Business Development and Outreach teams throughout the Odyssey network and Lifeskills operational and clinical leadership to help with front end call management and client/family enrollment.

Outside the organization:
Initiates and maintains strong professional relationships with clients and families, clinical providers, referral partners and vendors, as needed.

How You Will Contribute:

The Admissions Counselor will respond to incoming telephone inquiries, oversee subsequent communications, and actively coordinate multiple phases of the admissions process for clients seeking longer-term behavioral health services provided by the Lifeskills.

Admissions Counselor The Admissions Counselor works closely with the Marketing Department and the facility-based leadership to support enrollment and engagement activities for Lifeskills South Florida. The role will serve as the key on-site admissions counselor, receives all inquiry and referral calls, conducts onsite client/family tours and communication.

Relationships and Contacts Within the organization:
Initiates and maintains frequent and close working relationships with the Marketing Manager, Business Development and Outreach teams throughout the Odyssey network and Lifeskills operational and clinical leadership to help with front end call management and client/family enrollment.

Outside the organization:
Initiates and maintains strong professional relationships with clients and families, clinical providers, referral partners and vendors, as needed.

Essential Responsibilities Responds to program inquiries in appropriate and effective manner, communicating knowledge of programs, prices, and admission protocols.

Communicates with referents, program participants, and families appropriately and effectively.

Uses the referral process as a means of building relationships with new referents.

Coordinates and facilitates tours and communicates about program differentiators and key features to potential participants, families, and referents.

Assesses incoming enrollment applications for potential treatment needs and refers to the appropriate level of care.

Completes all required paperwork to facilitate a smooth enrollment process.

Plans and coordinates all enrollments and act as the concierge to ensure that the admissions process proceeds smoothly.

Demonstrates the ability to engage clients and families seeking help…