Patient Service Representative Pediatric Dental Office- BILINGUAL

Benefits:

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Company parties
• Competitive salary
• Flexible schedule

Job description - Patient Services Representative for Pediatric Dental office Full Time

• Greet and check-in patients upon arrival, ensuring a positive and welcoming experience
• Schedule appointments and manage the appointment calendar
• Verify patient insurance coverage and collect necessary information for billing purposes
• Answer phone calls and respond to patient inquiries in a professional and courteous manner
• Maintain patient records and ensure accuracy of information
• Assist with administrative support tasks, such as filing, faxing, and scanning documents
• Adhere to HIPAA guidelines to protect patient privacy and confidentiality
• Collaborate with other healthcare professionals to ensure smooth patient flow and efficient operations

• Previous experience in a medical office or dental receptionist role is preferred (over one year)
• Strong customer service skills with a focus on patient satisfaction
• Proficiency in using dental or medical practice management systems (e.g., Softdent, Dolphin)
• Knowledge of dental administrative support systems and procedures
• Familiarity with medical records management and HIPAA regulations
• Excellent organizational skills with attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong communication skills, both verbal and written
• Proficient in using computer software applications, such as Microsoft Office Suite (one year of experience)
• Reliably commute or planning to relocate before starting work (Required)
• Fluent in SPANISH is a bonus

Join our team as a Patient Services Representative and contribute to providing exceptional patient care in our Pediatric Dentistry office. As a key member of our administrative team, you will play a vital role in ensuring smooth operations and delivering excellent customer service to our patients. We offer competitive compensation and benefits packages.