Bell Attendant

Our Property

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world‑class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing.

Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Responsible for transporting guests to and from the resort to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include driving guests to designate locations, assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties and to accommodate guests during their stay in an attentive, courteous, and efficient manner.

Full‑time, hourly rate of $18.00 per hour

• Approach all encounters with guests and employees in a friendly, service‑oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner.
• Load and unload luggage carts.
• Escort guests to rooms.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers and packages to guest rooms.
• Complete room changes.
• Maintain current listing of local and area attractions, special events and activities.
• Maintain list of local transportation guides, churches, sports arenas, etc.
• Assist housekeeping department with guest requests.
• Ensure lobby reader board is correct.
• Provide information, maps and directions as required.
• Open doors. Answer phones to assist guest service agents.
• Conduct house count by computer systems.
• Show guest rooms and suites as needed and emphasize company amenities.
• Other duties as required.

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver’s license for the applicable state.
• Minimum of one year driving experience.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high‑pressure situations.
• Must maintain composure and objectivity under pressure.

40 hours per week, flexible schedule, will be required to work weekends and/or holidays.

• Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.
• Associate is required to function in narrow aisles or passageways.
• Balancing:
  Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
• Stooping:
  Bending body downward and forward by bending spine uires full use of the lower extremities and back muscles. Kneeling:
  Bending legs at knee to come to rest on one or both knees.
• Crouching:
  Bending the body downward and forward by bending leg(s) and spine.
• Reaching:
  Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse).
• Standing:
  Remaining upright on the feet, particularly for sustained periods…