Rental Attendant & Segway Tour Guide | Amelia's Wheels | On Call

Rental Attendant & Segway Tour Guide | Amelia's Wheels | On Call

Omni Amelia Island, 39 Beach Lagoon Rd, Amelia Island, Florida, United States of America

Posted Monday, March 9, 2026 at 4:00 AM

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world‑class golf, dining, family‑friendly activities and a full‑service spa.

Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands‑on training, growth opportunities, and the pride of working for a company known for exceptional service. If you’re friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Rental Attendant and Segway Tour Guide | Amelia’s Wheels

Overview: To provide a unique experience by offering Segway tours, Bike rentals, and Island Hopper rentals.

Responsibilities:

• Work in Amelia's Wheels by providing guest assistance including property information, directions, and rentals of Bicycles, Island Hoppers, and leading Segway tours.
• Book and manage reservations for Segway tours using Xola.
• Book and manage reservations for Island Hopper rentals using Bike Rental Management software.
• Become a certified instructor to lead property Segway tours within 60 days of hire.
• Be familiar with Omni Amelia Island bike trails and tour routes.
• Communicate with associates and guests.
• Be knowledgeable about all hotel amenities, Omni outlets, and company events.
• Attend and participate in Amelia's Wheels meetings and monthly All Together Get Together.
• Assist with routine cleaning of Amelia's Wheels and equipment (sweeping, emptying trash, organizing inventory, cleaning Segways, Island Hoppers, and Bicycles).
• Ensure all bicycles, Island Hoppers, and Segways are clean, safe and immediately address concerns.
• Have knowledge of basic bike, Island Hopper, and Segway maintenance and repairs.
• Perform daily maintenance of all Amelia's Wheels Bicycles, Island Hoppers and Segways.
• Be knowledgeable of Omni's culture.
• Assist in all other recreation department aspects as needed (group functions, events, Nature Center, Pool/Beach, Camp Amelia, Heron's Cove mini‑golf, Health and Fitness, Tennis operations).
• Work holiday events and special programs as scheduled.
• Hotel Specific Functions:
  • Maintain standards of guest services and consistent positive experience per J.D. Power and AAA ratings.
  • Have a thorough understanding of Omni Hotels culture, rules, and regulations.
  • Answer phones using the proper "Moments of Service" scenario.
  • Provide guests with cheerful, personable, efficient service.
  • Maintain a clean and professional appearance of uniforms.
  • Fully understand and implement "Moments of Service" and "Power of Engagement".
  • Interact with every guest using Omni standards.
  • Know all hotel amenities and property specifics.
  • Achieve assurance of the safety of all guests.
  • Treat everyone, supervisors, staff, and guests with courtesy and respect always.

Qualifications:

• Must be 18 years of age or older.
• Valid driver’s license.
• Able to lift up to 60-100 pounds occasionally and 30-50 pounds repeatedly.
• Able to stoop, stand, push, pull and walk or stand for long periods of time.
• Must be able to hear, smell, have good or corrected vision, and a good sense of balance.
• Must verbally communicate clearly and effectively to various sized groups of resort guests.
• Able to multi‑task effectively.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: (link omitted).

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.