Houseperson

Houseperson

The House Person provides general cleaning to all areas of the Club; moves and transports furniture as needed; removes trash; operates & maintains floor care equipment; and transports housekeeping linens and supplies to all Club areas. The Houseperson is also responsible for assisting with Member and guest check-ins and check-outs and delivering items to guest rooms and cottages.

Essential duties and other duties assigned related to this position include:

• Cleans and maintains guestrooms, cottages, offices, dorms, restrooms, locker rooms, and public areas, both indoors & outdoors, as assigned, which includes sweeping, vacuuming floors, dusting, replenishing linen/terry & amenities, disinfecting, sanitizing, fogging, and cleaning of windows.
• Clean and maintain; floors, walls, walkways, hallways, and windows across all locations as designated by your supervisor.
• Picks up all dirty linen/terry and trash from various locations throughout the Club.
• Delivers guest/member packages to designated areas.
• Sets up furniture in cottages: extra beds, cribs, and other items as assigned.
• Maintains a clean and well-organized workspace, including storage closets, carts, golf carts and equipment.
• Follows all safety guidelines for the proper use and storage of cleaning supplies, tools, chemicals, golf carts and club keys.
• Operate and maintain equipment daily (pressure washer, carpet cleaner/extractor, fogger, vacuums, caddies, mops, buckets, etc.)
• Refer member or guest concerns and complaints to the Housekeeping Manager or Supervisor promptly.
• Report any maintenance and safety issues to the Housekeeping Manager or Supervisor.
• Must be able to communicate via a company cellphone to the Manager or Supervisor and use the HOTSOS system on their assigned device.
• Housepersons may assist with other tasks as needed, such as Club Events, assisting with traffic control, turndown services, bathroom attendant duties, and laundry.
• Performs bell services, as needed, assisting guests with check-in, checkouts, transportation to/from Club area or cottages, luggage, transferring from one room to another, ice requests, parking assistance, amenity deliveries, and other requests

Education and/or experience:
High School diploma or general education degree (GED) required and have a minimum of one year of Housekeeping-related experience; or equivalent combination of training and/or experience in a high-end, high-volume hospitality environment. Must be able to communicate clearly in English.

Certificates, licenses, registrations:
Requires a valid Driver's License