Director Recreation and Resort Activities

Overview

Welcome to Pyramid Global Hospitality, where people come first. Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. The company provides ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are starting out in hospitality or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and drives guest satisfaction, across more than 230 properties worldwide.

Check out this video for more information on our great company!

About Our Property

Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a setting for hospitality professionals. Team members have the opportunity to be part of a resort experience surrounded by pristine beaches and a thriving wildlife preserve.

Joining our team means becoming part of a people-first culture that values teamwork, growth, and hospitality. We invite you to explore opportunities at South Seas and apply today.

What you will have an opportunity to do:

Captiva Island has been the destination of choice for generations of families. South Seas offers elevated coastal experiences and world-class amenities designed to appeal to a wide range of guests. Join this passionate and hardworking team and enjoy working in paradise.

We create an authentic sense of place for families and are committed to memorable and fun experiences through passionate, attentive service. Our values define who we are and guide our hospitality operations, asset management, development, and sales & marketing.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

The Director of Recreation and Guest Experience is responsible for leading and elevating the resort’s recreation, activities, and guest engagement programs. This role oversees family and children’s programming, holiday and special event activations, waterpark and pool operations, and beach operations. The Director drives guest satisfaction and engagement through creative programming while ensuring operational excellence, safety, and revenue growth across cabanas, daybeds, and recreational activities.

• Develop, schedule, and oversee daily kids’ activities, seasonal kids’ camp, and family-friendly programming.
• Create and execute signature resort events for holidays, festivities, and special occasions to reflect the resort’s brand.
• Continuously innovate and enhance programming to increase guest participation and return visits.

• Direct the operation of Captiva Landing Pool Complex, including splash pads, slides, lazy river, outdoor pools, pool deck, and arcade.
• Oversee full waterpark operation with Food & Beverage venue.
• Oversee the Bayview Pool Complex with multiple pools and slides.
• Partner with engineering and maintenance to ensure pool systems and features remain operational.

• Manage North and South End beach operations, including complimentary chair and umbrella setups.
• Ensure smooth daily setup, guest service excellence, and proper staffing.
• Follow all environmental rules and guidelines (Sea Turtle Season, etc.).

• Lead the sales and operations of cabanas, daybeds, and premium poolside experiences to maximize profitability.
• Develop pricing, packages, and promotions for cabanas,…