Bell Attendant

Welcome to Pyramid Global Hospitality, where people come first.

As a company that values its employees, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and well‑being. Our commitment to a people‑first culture is reflected in employee development, benefits, and building meaningful relationships.

We offer comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, local discounts, and employee rates on hotel stays. We also provide ongoing training and development opportunities to help people build the skills and knowledge they need to advance their careers.

Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences across over 230 properties worldwide.

South Seas is a premier resort destination in our portfolio, located on the beautiful shores of Captiva Island, Florida. The resort features 279 guest rooms, more than 7,000 sq ft of meeting and event space, and spans 330 acres of coastal beauty. Surrounded by pristine beaches and a thriving wildlife preserve, the property offers a unique setting for hospitality professionals.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

• Low‑cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short‑ and Long‑Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4 percent
• Commuter and Company‑paid Toll Programs
• Complimentary Shift Meal

Responsible for transporting guests to and from the resort to local area attractions, assisting with recommendations for restaurants and tourist activities, and supporting front‑desk operations. The Bell Attendant will drive guests to designated locations, assist with baggage, maintain vehicle cleanliness, perform concierge duties, and accommodate guests during their stay in a courteous, attentive, and efficient manner.

Full‑time, hourly rate of $18.00 per hour.

• Approach all encounters with guests and employees in a friendly, service‑oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards and scheduling requirements.
• Maintain high standards of personal appearance and grooming, wearing the proper uniform and name tag.
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner.
• Load and unload luggage carts.
• Escort guests to rooms.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers and packages to guest rooms.
• Complete room changes.
• Maintain current listings of local and area attractions, special events, and activities.
• Maintain a list of local transportation guides, churches, sports arenas, etc.
• Assist housekeeping department with guest requests.
• Ensure lobby reader board is correct.
• Provide information, maps, and directions as required.
• Open doors and answer phones to assist guest service agents.
• Conduct house count by computer systems.
• Show guest rooms and suites as needed and emphasize company amenities.
• Other duties as required.

• High school diploma or equivalent required; experience in a hotel or related field preferred.
• Must have a valid driver’s license for the applicable state.
• Minimum of one year driving experience.
• Must be able to convey information and ideas clearly.
• Must evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high‑pressure situations.
• Must maintain composure and objectivity under pressure.

40 hours per week, flexible schedule; will be required to work weekends and/or holidays.

• Must be able to work in different types of weather, sometimes extreme, including high temperatures and humidity.
• Associate must be able to function in narrow aisles or passageways.
• Balancing: maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
• Stooping: bending…