Banquet Manager

Position Overview

Banquet Manager is a key leader within the Food & Beverage team, responsible for executing exceptional banquet and event experiences across the resort, from intimate gatherings to high-volume weddings, corporate events, and resort activations.

• Recruit, train, schedule, and lead banquet staff including Captains, Servers, and Support Staff
• Foster a culture of accountability, teamwork, and service excellence
• Provide ongoing coaching and development to elevate performance

• Oversee all banquet functions from set‑up to breakdown, ensuring flawless execution
• Collaborate closely with Sales, Culinary, and Event teams to bring each event vision to life
• Ensure all details—including timelines, room setups, décor, and service flow—are executed to standard

• Act as the primary operational contact during events
• Anticipate guest needs and ensure seamless service delivery
• Resolve issues quickly and professionally, ensuring guest satisfaction

• Ensure compliance with company standards, safety, and sanitation protocols
• Maintain high standards for banquet setup, presentation, and service execution
• Oversee inventory, equipment, and banquet spaces to ensure readiness

• Manage labor scheduling and productivity to align with business levels
• Support budget adherence and cost control initiatives
• Partner with F&B leadership to drive revenue opportunities and profitability

• 3+ years of banquet or event operations leadership experience in a hotel or resort environment
• Proven ability to execute high‑volume, high‑quality events (weddings, corporate, social)
• Strong leadership presence with the ability to motivate and inspire teams
• Exceptional organizational and time management skills
• Ability to multitask and thrive in a fast‑paced environment
• Excellent communication and problem‑solving abilities
• Knowledge of food safety, service standards, and banquet operations best practices
• Flexible schedule, including evenings, weekends, and holidays

• Ability to stand and walk for extended periods
• Ability to lift up to 40 pounds
• Ability to work indoors and outdoors, including warm weather conditions
• Ability to manage multiple priorities while maintaining composure under pressure

• Bonus program
• Low‑cost Medical, Dental, Vision Plans
• 401(k) with 100% match up to 4 percent
• Employee Assistance Program
• Company Paid Life Insurance, STD insurance, and LTD insurance
• Employee Discount Program
• Family Life Insurance
• HSA and FSA program
• Paid Time Off & Holidays
• Commuter and Company‑paid Toll Programs

Compensation will be commensurate with experience, qualifications, and other factors.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. We provide employment, compensation, and benefits based on qualifications without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by law.

In compliance with the Americans with Disabilities Act (ADA) and applicable laws, we provide reasonable accommodation upon request during the application process.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.