Resort General Manager - Sanibel

Position: Resort General Manager - Sanibel Island
Location: Sanibel

Who We Are and What We Do

We are Gulf Coast Property Management (GCPM) and we assist property owners and investors with the business of renting their rental homes. We bridge the gap between property owners, residents, and guests by providing professional marketing, leasing, and management services on their behalf. We are passionate about what we do and about expanding our customer base.
Gulf Coast Association Management (GCAM) is our community association management division that focuses on the management of community association in Florida that fall under Fl Statute 718/720.

Resort General Manager - Sanibel Island

Salary Range - $78,000 - $90,000

What We Need

We are currently recruiting for the position of Onsite Resort General Manager on Sanibel Island

This position is responsible for maintaining the overall condition, appearance, readiness, and guest experience of the resort from both a guest enjoyment and maintenance operations perspective.

The right candidate should be hands-on, observant, responsive, organized, tech-savvy, and comfortable taking ownership of the daily condition of the resort. This role requires someone who can identify issues before they become complaints, coordinate repairs, communicate clearly, and help ensure Sandal foot consistently feels clean, cared for, and guest-ready.

We are looking for someone who understands that resort management is not just about fixing what is broken. It is about protecting the guest experience, supporting the ownership group, maintaining the physical property, maintaining appropriate operational controls, and helping the onsite operation run smoothly every day.

Overview

This position is based on site at one of our Sanibel Resorts.

The Onsite Resort General Manager will serve as a key point of daily operational oversight for the property, with a focus on resort presentation, maintenance coordination, guest impact, safety, inventory control, owner support, association coordination, and overall property readiness.

This role will be working closely with Gulf Coast Property Management leadership, association management, the community CAM, vacation rental operations, maintenance vendors, housekeeping teams, front office staff, and ownership representatives as needed.

A successful candidate will be proactive, professional, and comfortable working in a fast-paced resort environment where priorities may shift quickly based on guest needs, maintenance concerns, weather, vendor schedules, linen needs, owner questions, association requirements, and property conditions.

Essential Job Functions

This section is not intended to be a complete list of every duty or responsibility. The omission of a specific task does not remove the employee's responsibility to complete duties that are reasonably related to the role or necessary for the successful operation of the resort.

The Onsite Resort General Manager will be responsible for:

• Walking the resort daily to assess overall appearance, cleanliness, safety, guest readiness, and maintenance needs.
• Maintaining the resort from a guest enjoyment perspective, including common areas, grounds, pool area, beach access areas, signage, lighting, walkways, exterior presentation, and overall curb appeal.
• Identifying maintenance issues, safety concerns, or guest-impacting items and ensuring they are properly reported, tracked, and resolved.
• Completing minor maintenance items when appropriate and coordinating larger repairs with internal maintenance staff or approved vendors.
• Monitoring open work orders and following up to ensure timely completion.
• Helping determine whether maintenance items are association responsibility, rental unit owner responsibility, or operational in nature.
• Working closely with the HOA department and the community CAM to ensure onsite operations remain aligned with association rules, community standards, governing documents, and compliance expectations.
• Helping bridge communication between resort operations, vacation rental management, and association management so that guest needs, owner expectations, and HOA requirements are handled consistently and appropriately.
• Supporting guest satisfaction by helping ensure the…