Relief Night Auditor

Relief Night Auditor

Aventura, FL, US

The Courtyard by Marriott Miami Aventura Mall is a modern hotel located between Miami and Fort Lauderdale. The property features 166 guestrooms, flexible meeting space, an on-site restaurant/bistro, and Starbucks beverages. It is located steps from Aventura Mall and other shopping, dining, and entertainment options.

Turnberry Select Service Hotels is the employer, and the property operates with a culture focused on trust, collaboration, and shared success. Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer.

• Welcome and register guests, fulfill requests, follow security and credit policies, and adhere to service standards.
• Check guests out, make change, and post charges to guest accounts following procedures.
• Handle cash and credit transactions, count the bank at the start and end of shift, complete reports, resolve discrepancies, and secure bank deposits.
• Audit Front Desk and outlets work, reconcile, and post corrections as needed.
• Balance and separate workloads, using computer systems (e.g., Excel).
• Verify F&B outlets are closed and run open/check reports to ensure no open checks.
• Print necessary reports and close end-of-day processes on applicable systems.
• Ensure rebates and house charges are properly logged.
• Use computer systems for reservations, daily reports, and room blocking as needed.
• Handle hotel emergencies according to established guidelines.
• Perform additional duties and projects as assigned.

• 1 year of prior hotel front desk experience preferred.
• Flexible schedule including day, night, and overnight shifts; weekends and holidays.
• Ability to multitask and work under pressure in busy periods.
• Ability to stand and walk for prolonged periods.
• Ability to lift and move up to 50 lbs to handle guest packages or luggage.
• Good vision (near and far) to read and interpret written instructions.
• Effective communication with guests and coworkers; ability to use a 2-way radio.
• Ability to distinguish smells.
• Duties primarily indoors; ability to hear in a moderate noise level environment.