Banquet Server at Camp Creek Resort

Location: Alys Beach

Job Summary The role of Banquet Server is responsible for supporting all banquet operations, including, but not limited to, setup, service, and breakdown. This role ensures guest receive exceptional, attentive service throughout the event while maintaining the highest standards of hospitality and presentation.

Primary Responsibilities & Essential Functions Prepare all equipment and areas for the event as stated on the BEO (Banquet Event Order)
Ensure all materials needed to match the BEO are on hand Greet and interact with guests in a friendly and professional way Maintain composure in a fast-paced environment

Service guests and anticipate their needs during event

Take food and beverage orders

Collect plates and clear the table as guests finish their meals

Respond urgently to any concerns and notify the Banquet Manager Ensure proper cleaning and sanitation practices are used throughout the event

Break down all equipment

Clean up areas and event space, including but not limited to. sweeping, mopping, wiping surfaces, taking out trash

Prepare for the next event accordingly

All other duties as assigned

Education and Experience Sufficient education and literacy needed to identify and read product labels and to communicate effectively with guests

Must be at least sixteen years old (18 years old to serve alcoholic beverages)
One year serving experience in a high-volume facility preferred

Exceptional customer service experience

Extensive knowledge of food service & beverage service

Food Handlers Certification (can obtain upon hire)
Alcohol Awareness Certification (can obtain upon hire)
Knowledge, Skills, Abilities Excellent interpersonal and customer service skills

Ability to interact with guests in a pleasant, friendly way Ability to remain discreet and respect the privacy of guests

Knowledge of special diets to ensure safety of guests when ordering food Extensive knowledge of food and beverage preparation methods

Basic knowledge of spirits, beer, wine & beverages

Well-organized with ability to take and place food and beverage orders accordingly

Ability to operate point-of-sale (POS) systems

Detail-oriented and thorough

Ability to perform consistent work to the highest standards

Ability to work effectively in a team environment

Ability to multi-task and manage multiple guests at a time Physical Demands Ability to stand and walk for extended periods

Frequent bending, lifting, pushing, pulling, carrying, kneeling, and stooping

Must be able to lift to 50 lbsMust be able to safely deliver food and drinks on different surfaces

Working Conditions Exposure to slippery surfaces and stairs depending on location

Indoor and/or outdoor

Exposure to extreme heat and cold depending on season and location

Potential exposure to naturally occurring environmental factors such as wind, rain, red tide, etc.

Possibility to work 11+ hour shifts

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.